WHAT TYPE OF PAYMENTS DO YOU ACCEPT?
We accept VISA, MASTERCARD, and CASH.
At this time, we DO NOT accept personal checks.
WHERE DO YOU RENT?
We are insured to rent at all of the local playgrounds in the Harahan, Kenner, New Orleans, and Jefferson Parish recreation systems.
HOW MUCH IS DELIVERY?
We offer delivery of our inflatable units free to Harahan, Kenner, Metairie, and Metro New Orleans. All other areas are typically charged a $25 delivery fee.
SAFETY RULES
1. Absolutely no “Silly String” to be used in or near inflatable unit. There will be a $500 fine plus appropriate cleaning costs.
2. Absolutely no gum, candy, food, drinks or other sticky substances are allowed in the inflatable unit. If upon pick up, such cleaning is required then a $100.00 cleaning fee shall be automatically imposed.
3. Only compatible age groups and size shall play on the i unit at the same time. The maximum number of each group that should play in inflatable unit are: 12 kids under 6; 8 kids from 6 to 9; 6 kids from 9 to 12; or 2 teens.
4. All Riders MUST REMOVE SHOES, JEWELRY, EARRINGS, and other SHARP objects before playing in the inflatable unit.
5. To avoid neck and back injuries, FLIPS, SOMERSAULTS, and ROUGHHOUSING ARE NOT ALLOWED.
6. Individuals with head, neck or back injuries, pregnant women, small infants, and others who may be susceptible to injury from falls, bumps, or bouncing are not permitted in the unit at any time.
7. Children’s safety depends upon you. Your personal supervision is absolutely required. As the Lessee of the bounce unit, the safety of all riders is your responsibility. No horseplay or tipping of unit allowed.
8. Do not allow children to play or climb on a partially inflated unit. Do not allow children to play or climb on outside walls, sides, netting, doorway or roof/top of unit. No jumping off of the top of the slide.
9. DO NOT MOVE the inflatable unit from the place where it was installed. If the inflatable unit moves, pull the corner back to its original location of installation. CAUTION: Keep the inflatable unit away from swimming pools.
10. The inflatable must remain plugged in at all times while in use. If the inflatable deflates, evacuate unit calmly, as there is no threat of injury if involuntary deflation occurs. Once the participants are safely evacuated, check to make sure the motor is on and plugged in. Check the circuit breaker. Make sure nothing is blocking the air intake on the side of the motor. Check the rear tubes of the unit for tightness. If you still are experiencing difficulties, please call the above number.
11. In case of rain, remove all riders, unplug extension cord and remove motor. Unit must be completely dried before equipment is to be used again.
WHAT IS YOUR WEATHER POLICY?
FAMILY TIME INFLATABLES, LLC reserves the right to cancel your reservations and return your deposit, if it appears weather conditions will pose risk to the equipment / units or to the safety of persons. (i.e. rain, mud, high wind, extreme cold of less than 45 degrees and/or thunder/lightening. If this is the case, a representative will contact and inform the renter of the cancellation via the provided phone numbers. Please ensure we are able to contact you in at one of the numbers you provided 1-3 hours prior to your rental period, as we will not be responsible for missed calls and/or notifications not being made. If it is raining or it is expected to rain on the day of your rental, but conditions are expected to improve by your rental period, you will be contacted by phone about 1-3 hours prior to delivery. At this time, you will be asked if you wish to go forward with the agreement or cancel. If you cancel, the deposit or any payments made will be returned in the form of a check and mailed to the renter's address. If you later cancel upon delivery, after agreeing to go forward with the rental over the phone, you will forfeit your deposit, as an unnecessary trip charge. However, once the units are setup and in operation and this agreement is executed and monies paid, there is no refund for any reason.
WIND: If sustained wind speed is predicted or actually exceeds 15 MPH, YOU SHOULD NOT USE AN INFLATABLE UNIT. If we determine these conditions to be present on the day of your rental, we will cancel the reservation for safety reasons. You will be entitled to a full refund of monies deposited, in accordance with our refund policy. YOU are ultimately responsible for the safety of the children--DO NOT TAKE ANY CHANCES!!
|
|
